The orders, requests and payments your customers, vendors and staff already send you on WhatsApp — now captured, routed to the right person, fulfilled and tracked for you. Run the whole business from one number, and finally see what's pending, what's late and what it's costing — no app to build, nothing new to learn.
Stop chasing updates across calls, WhatsApp groups and paper. Give your customers one number, and give yourself one clear view of the whole operation.
Customers, vendors and teams use the WhatsApp already on their phone — no download, no login.
Every request, order, spend and outcome measured — dashboards, reporting intelligence and an audit trail.
No heavy IT project. Live in under a week, runs lean, and scales from one operator to thousands.
Request in → routed → fulfilled → status back → logged. Configure it for any operation.
The same simple engine underneath every solution — configured to your workflow, not rebuilt for it.
A customer, vendor or team member — an order, request, quote or update. No app.
Intent detected, details gathered, turned into a structured request.
Sent to the right person, vendor, driver or approver — with an SLA clock.
Progress moves through its lifecycle; everyone gets status back automatically.
Every action logged. You get 360° dashboards and a tamper-evident trail.
The same engine flexes from a one-person operation to a multi-location enterprise.
Look organised and reliable from day one — no software team required.
Chit funds, RWAs, groups and schools — structure and a clean record.
Factories, transport, procurement — with the governance auditors expect.
A thin layer over the channels everyone already uses — and a control room for you.
Live dashboards for volume, response time, outcomes and spend — by team, vendor or location.
Every request, payment and action time-stamped and append-only.
Serve customers and teams in their own language, out of the box.
Connect to your ERP, CRM, payments or core systems when you need to.
Switch on AI for request routing and replies whenever you need it — including Voice AI and an AI receptionist.
However different two businesses look, they run on one of a few simple patterns. Configure the pattern to your workflow and you have your solution — in days, not quarters.
Six patterns, one engine — configure, don't rebuild.
Whatever you run, there's a ready-made fit. Tap a category to filter, then tap any solution to watch it work live on WhatsApp.
One store takes orders on WhatsApp — catalogue, order, pay, dispatch and live delivery tracking, all in chat.
See it liveCustomers order across multiple vendors; each order routed to the right vendor, fulfilled and tracked — with marketplace-wide insights for you.
See it liveOnboard and manage campus vendors (canteen, transport, uniforms, books) — quotes, purchase orders, deliveries and payments, all tracked.
See it liveParents pay fees on WhatsApp with instant receipts, dues reminders and reconciliation-ready records for the office.
See it liveSend requirements to suppliers, collect quotes, compare and award — on WhatsApp, with a full audit trail.
See it liveRaise POs, track dispatch, confirm goods-received, and match to invoice — no app, fully logged.
See it liveShippers book a lorry in one message; matched to an available vehicle, rate confirmed, and dispatched.
See it liveTrack the trip and delivery status on WhatsApp, with proof-of-delivery captured on completion.
See it liveLog production jobs and progress; supervisors update from the floor; managers see live output vs plan.
See it liveTrack raw-material and finished-goods stock; low-stock alerts and reorder, all on WhatsApp.
See it liveCreate dispatch orders, assign transport, capture POD, and update the customer automatically.
See it livePlan and run community activities — assign tasks, collect responses, and track completion in one thread.
See it liveLive dashboards of participation, task completion and outcomes across the group.
See it liveAssign shoot tasks to cast & crew on WhatsApp; track status from call-sheet to wrap.
See it liveAllocate budgets per department; requests captured, approved and logged against the budget.
See it liveEvery spend request routed for approval, recorded, and reconciled — a tamper-evident finance trail.
See it liveMembers place bids in the monthly auction on WhatsApp; results and dividends shared instantly.
See it liveDues reminders, collections, receipts and a live payment dashboard — every entry logged.
See it liveBuyers check plot/flat availability in real time on WhatsApp — inventory, pricing and status.
See it liveReserve a plot or flat, pay the token, and track the booking to registration.
See it liveLocal restaurants take orders on WhatsApp — no aggregator commission; order, pay and deliver with tracking.
See it liveMulti-restaurant ordering with routing to riders, live tracking and ratings.
See it liveThe things business owners ask us most.
No. They use the WhatsApp already on their phone — nothing to download, no login, no friction.
Groups get chaotic — nothing is tracked, routed or measured. CIVIC AI turns each message into a structured request that's assigned, tracked to done, and logged, with a live dashboard for you.
Most setups go live in under a week, because your solution is a configuration of a proven engine — not a build from scratch.
No. We configure it to your workflow and hand you a working setup and a simple dashboard.
Yes. Collections, receipts and reconciliation are built in, and we can connect your preferred payment gateway.
Yes. Access is role-based, every action is written to a tamper-evident audit trail, and data can be hosted in your region.
Yes — CIVIC AI is multi-lingual out of the box.
Yes. Integrations with your core systems are available on request.
Almost every business runs on one of a few patterns. If yours is new, we simply configure it — usually with no custom build.
The infrastructure is AI-ready. You can switch on AI for request routing and replies when you want — including Voice AI and an AI receptionist.
Pricing scales with your size and volume — start small and grow. Book a demo for a quote tailored to you.
Yes — book a 20-minute demo and we'll show it configured for your exact workflow.
See CIVIC AI configured for your exact workflow in a 20-minute demo. No app to build, nothing to install.
Book a demo →